Being the eldest daughter in a big family, I have been surrounded by conflicts since childhood. Since I am a very sensitive and thoughtful person, I have always sought to understand the causes, triggers, and consequences of interpersonal and social conflicts. For this reason, I studied history. During my studies, I thought about many historical conflicts. Doing so, I always asked myself how to arrive at sustainable solutions. It is precisely this focus on solutions that I found in mediation.
For me, mediation means searching for the best possible solution to your conflicts. It is not about finding someone to blame, but about restoring mutual understanding. This mutual understanding is the foundation for joint win-win-solutions. In this process, I act as a neutral, impartial facilitator. This means that I guide you through the process, the content of which you shape.
Mediation also means (re)building trust. This process requires a safe space for all participants. For this reason, I naturally treat all content confidentially and do not share it with third parties.
An essential prerequisite for mutual understanding is language. Since childhood, I have learned multiple languages and deepened my language skills during several long term stays abroad. Therefore, I am happy to offer my mediation services in German, English, French, and Spanish.
Julia von der Wense
100% Confidentiality
Fast Scheduling
Flexible Online Sessions
4 Languages 🇩🇪 🇫🇷 🇪🇸 🇬🇧
Our Mediation Services
Family Mediation
Amicable solutions for separation, divorce, inheritance & custody disputes.
Conflicts within the family touch upon what is most important to us – our closest relationships. Whether dealing with separation, divorce, child custody/visitation arrangements, or disputes between generations, family mediation provides a protected environment where all participants are heard and can jointly develop sustainable solutions.
As a mediator, I guide you in finding your own solutions that fit your individual family situation, rather than having a decision imposed on you from the outside. This applies particularly to separation and divorce, where custody, visitation rights, maintenance, or the division of assets are concerned. Mediation can also help resolve gridlocked situations in conflicts between parents and adult children, in patchwork families, or when settling inheritance matters.
The major advantage over court proceedings is that the discussions take place confidentially, are usually significantly cheaper and faster, and the results are supported by all participants because they were worked out together. This is particularly important when children are involved, because an amicable solution preserves relationships and allows everyone to treat each other with respect even after the process is completed.
In a structured yet flexible process, I first clarify the topics and interests of all involved parties. We then work together to develop options and I guide you all the way to a written agreement, which can also be legally secured if required.
Family mediation is suitable for anyone who, despite the conflict, is interested in a good solution for the future – and is willing to engage in direct exchange to achieve it.
Business Mediation
Efficient conflict resolution for companies, partners & stakeholders.
Conflicts in a business environment cost time, money, and nerves, and often jeopardize important business relationships. Commercial mediation offers companies, shareholders, business partners, and executives a structured path to settle disputes out of court, efficiently and in a solution-oriented manner.
Typical occasions include conflicts between shareholders, disputes arising from contractual relationships, disagreements with suppliers or customers, succession conflicts in family businesses, as well as differences of opinion between business partners regarding the strategic direction of a company. Mediation can also be a faster and more discreet alternative when court proceedings are looming or already underway.
The central advantage of commercial mediation lies in its cost-effectiveness: proceedings can usually be completed in just a few sessions, which significantly reduces costs and time investment compared to a lawsuit. Furthermore, the content of the discussions remains confidential. This is a crucial factor when trade secrets or the company's reputation are at stake. Last but not least, mediation enables solutions that go beyond what a court could order, such as individual contractual adjustments or future-oriented cooperation models.
As a neutral mediator, I moderate the negotiations between the parties, ensure a factual atmosphere, and support you in revealing the actual interests behind the positions. The goal is a sustainable, binding agreement that is supported by all sides and, in the best-case scenario, lays the foundation for a continued business relationship.
Commercial mediation is suitable for businesses of all sizes that want to resolve conflicts pragmatically, discreetly, and with an eye on the future.
Workplace Mediation
Resolving conflicts between employees, teams & management.
Tensions in the workplace do not only burden those directly involved, but also affect the entire team, productivity, and the working climate. Workplace mediation provides a professional framework to constructively clarify conflicts between colleagues, between employees and managers, or within entire teams before they escalate.
Typical occasions include communication problems, role and competence disputes, conflicts following restructuring, allegations of bullying, differing management styles, or general tensions within a team. Even in the case of planned employee separations, mediation can help find a fair and amicable path forward.
The benefit of early mediation is substantial: it prevents conflicts from hardening, reduces absenteeism and employee turnover, and contributes to restoring a healthy, respectful working environment. For companies, this ultimately means cost savings compared to protracted internal disputes or even labor law proceedings.
As a neutral and multi-partial mediator, I create a safe environment in which all participants can speak openly without suffering any disadvantages. I help identify the needs and concerns underlying the visible conflicts and guide the participants toward a jointly developed, practical solution – be it a new way of working together in the team, clearly defined responsibilities, or a mutual agreement on the next steps.
Workplace mediation is suitable for companies and organizations of all sizes that want to resolve conflicts constructively and invest in a good working climate in the long term – regardless of whether it involves two people or an entire team.
Community Mediation
Resolve neighborhood disputes peacefully and sustainably.
Disputes with neighbors can place a significant burden on everyday life – whether due to noise, boundary disputes, gardening issues, pets, or differing ideas about living together. Neighborhood mediation offers a fast, unbureaucratic, and sustainable way to resolve such conflicts before fronts harden permanently.
Unlike court proceedings, which often take months or years and ultimately only allow one side to "win," mediation aims to find a solution that both parties can live with. This is particularly valuable in a neighborhood, as residents remain in close physical proximity even after the conflict is resolved – a respectful coexistence is therefore more important than a formal "victory".
In mediation, both sides come together in a neutral, moderated setting. I ensure that each party can present their perspective without being interrupted or devalued, and I help identify the actual needs behind the often emotionally charged positions. It frequently turns out that the issue is less about the matter itself and more about a lack of communication or mutual misunderstanding.
In the ideal case, the process ends with a jointly developed, written agreement that is fair to both sides and creates clarity for the future. Furthermore, neighborhood mediation is significantly cheaper than court proceedings and is usually completed within a few sessions.
Whether it is a single dispute or a long-simmering conflict – neighborhood mediation helps to restore a relaxed coexistence in the immediate living environment.
Online Mediation
Flexible video mediation – location-independent and confidential.
A conflict does not have to be resolved in the same place where it arose. Online mediation makes it possible to clarify disputes conveniently, flexibly, and regardless of location via video conferencing – ideal for participants who live far apart, have busy schedules, or for whom a face-to-face meeting is difficult for other reasons.
Online mediation follows the same proven principles as on-site mediation: confidentiality, neutrality, voluntariness, and the active co-creation of the solution by the participants themselves. Using a secure video platform, I conduct the discussions in structured sessions where all parties have their say and work together toward a sustainable solution.
The advantages are obvious. Travel time is eliminated, appointments can be coordinated more flexibly, and especially in international or cross-regional conflicts – such as between business partners in different cities or countries, separated parents, or communities of heirs residing in different places – online mediation is often the only practical solution. It also offers a low-threshold alternative for those with mobility restrictions or health reasons.
Technically, participation only requires a computer, tablet, or smartphone with internet access, a camera, and a microphone. I pay close attention to ensuring a protected digital framework and clear rules of discussion.
Online mediation is suitable for almost all types of conflict – from family and neighborhood disputes to commercial disagreements – and offers a serious, often equally effective alternative to traditional on-site mediation.
Multilingual Mediation
Mediation in German, French, Spanish and English – bridging language barriers in conflict resolution.
Conflicts between people of different languages and cultural backgrounds require special sensitivity. Language barriers can reinforce misunderstandings and lead to a situation where one party cannot express themselves adequately or feel misunderstood. Multilingual mediation creates a balance here by allowing discussions to be conducted in the respective native languages or in a shared language of negotiation.
This service is aimed at families, companies, or neighbors with different linguistic and cultural backgrounds, such as in international business relationships, bi-national families, or multi-cultural neighborhoods. Especially when one party is not fully fluent in the language of negotiation, it is crucial that they can express themselves clearly and with nuance in their own language to avoid misunderstandings and truly be heard.
As a mediator, I take into account not only linguistic but also cultural differences in communication styles, forms of politeness, and the understanding of conflict. Depending on the needs, the sessions can be conducted bilingually or supported by qualified interpreters, whereby the confidentiality and neutrality of the procedure are maintained at all times.
The great advantage of multilingual mediation is that linguistic hurdles do not become an additional conflict factor, but are actively managed. This ensures that all participants can take part in the proceedings on an equal footing and that the solution developed is truly understood and supported by all sides.
Multilingual mediation is suitable for all types of conflict – family, business, or neighborhood – where linguistic or cultural differences play a special role.
How Mediation Works
01
Initial Meeting
Free introductory consultation
02
Topic Gathering
Concerns and interests of all parties
03
Negotiation
Joint solution-finding in a safe setting
04
Agreement
Results documented in writing
05
Follow-up
Optional follow-up session to ensure implementation
Frequently Asked Questions About Mediation
What Is Mediation?
Mediation is a structured, voluntary process for resolving conflicts out of court, in which a neutral third party (the mediator) helps the conflicting parties to find a mutually agreed solution on their own.
In court proceedings, a judge decides from the outside. In mediation, the parties work out their own solution – they retain control, the process is confidential, and often significantly faster and less expensive.
Therapy deals with the past and psychological healing. Mediation is future-oriented and aims at practical, concrete solutions for a specific conflict.
A lawyer represents the interests of one party. A mediator is impartial and supports both sides equally – (s)he does not make recommendations or decisions.
Process & Procedure
There are typically five phases: 1. Introduction and clarification of the mandate, 2. Gathering topics, 3. Identifying interests and needs, 4. Developing solutions, 5. Reaching an agreement.
This depends strongly on the conflict. Simpler cases can be resolved in one or two sessions, while more complex conflicts (e.g. inheritance disputes, separations) may require multiple sessions over weeks or months.
Yes, as mediation is based on direct dialogue. However, I also offer online mediation via video conference.
The mediation ends without a result – the parties can then pursue other avenues (e.g. court). What was discussed in mediation remains confidential and cannot be used in court proceedings.
Costs & Funding
Costs vary depending on the complexity of the conflict. I am happy to discuss the costs for your individual case in a free initial consultation.
Some legal expenses insurance policies cover mediation costs in full or in part – this should be clarified with your own insurer in advance.
Usually yes, significantly so. Court proceedings can drag on for years and generate substantial legal and court costs.
Areas of Application
Mediation is suitable for many conflict situations: separation and divorce, inheritance disputes, neighbour conflicts, workplace disputes or disputes between business partners, as well as within families or associations.
In cases of acute violence, a strong power imbalance, lack of willingness of one party, or when a party is unable to represent their own interests, mediation is generally not the right approach.
Legal Aspects & Binding Nature
An agreement reached in mediation is initially a private law contract. It can be notarised or confirmed by a court in order to make it enforceable.
Yes. I actually recommend obtaining legal advice in parallel when complex legal questions are involved. However, the lawyer does not actively participate in the mediation session itself.
Under German mediation law (§ 5 MediationsG), mediators can complete an accredited training programme and call themselves "certified mediators". This provides those seeking advice with a degree of quality assurance. I completed my training at klären & lösen GbR in Berlin.
In case of further questions, please contact me. I am happy to help.
